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“Reply” to complaint

02/10/2015 11:13 / Leave a comment

I have received a reply to my complaint about the Channel 4 News report on the Labour Conference decision not to have  a debate on Trident:

“Dear Mr Mouncer,
Thank you for contacting Channel 4 Viewer Enquiries regarding CHANNEL 4 NEWS: Labour Avoids Trident Debate.
We appreciate the time you have taken to write to us and I am sorry to read of your concerns with the report.  Please be assured that your feedback has been forwarded to the News Editor to consider for future reports.

Thank you again for taking the time to contact us. We appreciate all feedback from our viewers; complimentary or otherwise.
Regards,
Nicole Aston
Channel 4 Viewer Enquiries”
Is the word “anodyne”? Anyway, it doesn’t look like I’m going to get a reply from said News Editor or anyone from Channel 4 News itself. I noticed the link for complaints took me to general C4 enquiries rather than to C4News. About 5 years ago I complained and got a detailed reply from someone at C4News. Maybe the procedures have changed. I won’t pursue this particular complaint any further, but there will be others to pursue. The misreporting of Corbyn is becoming an industry and we should all keep our eyes and ears open and complain when it happens. If anyone gets through to Channel 4 News itself (thus cutting out the gatekeeper process) do let me know! Don’t hesitate to complain when you see misrepresentation, misreporting and bad journalism, especially in the “serious” media. They need to be pestered until they stop. They need to understand that, in Corbyn’s words in his Conference speech, we “don’t take what we’re given”.
My original complaint is here: